Wednesday, March 23, 2011

THINK BEFORE SENDING: E-MAIL ETIQUETTE TIPS

Keep the Subject Line Short.
Enough said. Mobile devices can cut off lengthy subject lines. Write subject lines like a news story. Don’t bury the lead.

Update the Subject Line.
Many of us have those long strings of e-mails that start out with, “pleasure meeting you at …” or “referral from ….” Sometimes the string has gone on for so long that it bears no relation to the topic at hand. If it evolves into a lunch meeting redo the subject line to “Lunch Thursday, Jan 15 - noon at Sam’s” is no longer relevant.

Start A New Thread. Take The Effort To Begin A New E-Mail.
If you are conveying information that might well be forwarded to someone else in order to get his or her opinion/make a decision, start a new thread. They have no need to be distracted by the details about your babysitter, Kelsey, and probably do not want to be tempted to read about that other project which is irrelevant to them. Many people print e-mails; don’t waste unnecessary trees.

Read and Re-Read Your E-Mail Aloud BEFORE You Send It.
Check whether it could be misunderstood. If there needs to be an explanation, rewrite it. There is no tone of voice to an e-mail and emoticons can be misinterpreted. :-). Jokes and sarcasm can EASILY miss their mark.

An E-Mail Is Forever.
Or, close to it. If you think you might be “reacting” to an e-mail or situation, rather than considering your response, place your first response in “DRAFTS” and come back to it after an hour or so. Overnight is even better. Anything in writing takes on a new sense of importance. Also, e-mails can be forwarded. Although it is polite to let the person who wrote the e-mail know to whom it was forwarded, by “cc” - there is no e-mail requirement that the sender do so.

To learn more tips and techniques for better communication results, please contact Making Conversation at www.makingconversation.com. Peggy Wallace, Making Conversation LLC. (www.makingconversation.com) can improve your communication skills and enhance your interview preparation.

Present your best self by being authentic and enthusiastically showing your own unique personality; open doors by winning with words.

Contact Peggy for private sessions at Tel # (760) 803-2641 begin_of_the_skype_highlighting (760) 803-2641 end_of_the_skype_highlighting or e-mail Peggy at peggy@makingconversation.com

Be authentically yourself. Establish rapport. Making Conversation can assist you to develop responses which are thought out ahead of time, not the "automatic” or “right" response, but your personal best answer. If you communicate effectively with confidence and ease, your answers will persuade the interviewer to become your advocate.

Author Bio: Peggy Wallace's Making Conversation offers group and private conversational skills sessions as well as private interview preparation, with videotaped interview practice. Interview prep for college, jobs and scholarships assists you in developing clear, concise, persuasive and relevant personal stories which exhibit your individual strengths. Peggy is a graduate of University of Pennsylvania/Wharton School and Boston University School of Law. Peggy was a regional alumna volunteer interviewer for undergraduate admissions to Penn/Wharton for over 25 years. Peggy's business experience includes corporate attorney, fundraiser and financial services sales consultant.

Copyright (c) 2010 Making Conversation, LLC, contact (760) 803-2641 peggy@makingconversation.com